Returns & Exchanges

At Sistaco™, we want you to be completely satisfied with your mineral manicure experience. If you are not happy with your purchase, you may return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated support team via email with your order number and reason for return to receive your unique Return Authorization.

• 2.
  Prepare the Package

  Ensure items are unused and in their original packaging; securely pack your products to prevent damage during transit.

• 3.
  Ship Items Back

  Affix the provided shipping label or use a tracked postal service to send your parcel to our designated returns warehouse.

• 4.
  Quality Check & Refund

  Once our team inspects the returned items, we will process your refund or store credit back to your original payment method within 5-7 business days.